If your Arlo camera won’t connect to WiFi +1-803-888-4148, you’re not alone. Many Arlo users run into issues during setup or after a firmware update, router change, or network reset. The good news is that WiFi connection problems are usually simple to fix once you identify the cause. This guide explains why your Arlo camera isn’t connecting and provides quick, practical solutions to get your camera back online fast.
Why Your Arlo Camera Won’t Connect to WiFi
There are several common reasons your Arlo camera may fail to join a WiFi network:
1. The Camera Only Supports 2.4GHz WiFi
Most Arlo cameras do not support 5GHz WiFi, and connecting to the wrong network causes instant failure.
2. Weak WiFi Signal or Long Distance
If the router is too far away, the camera may struggle to detect or connect to the network.
3. Incorrect WiFi Name or Password
A simple typo in your SSID or password will prevent the camera from connecting.
4. Router Security Settings Blocking the Camera
Features like MAC filtering, firewall rules, or WPA3-only networks may block Arlo devices.
5. Network Congestion
If too many devices are connected to your WiFi, the camera may fail to join.
6. Firmware or App Issues
Outdated firmware or an older version of the Arlo app can cause repeated connection failures.
7. Camera Setup Not Completed Correctly
Improper QR scanning, incomplete sync, or wrong setup steps often cause connection failure.
How to Fix Arlo Not Connecting to WiFi – Fast Solutions
Below are the quickest and most effective fixes.
1. Make Sure You Are Using a 2.4GHz WiFi Network
Most Arlo cameras—like Arlo Essential, Pro, Ultra, and Wire-Free models—only connect to 2.4GHz networks.
Check your router:
Is your phone connected to 2.4GHz or 5GHz?
Do you see two networks like “HomeWiFi” and “HomeWiFi_5G”?
Are you using a mesh network that merges both bands?
Fix:
Connect your phone to 2.4GHz before setting up the camera.
If your router combines both bands:
Log into your router settings
Temporarily split the WiFi bands
Name 2.4GHz and 5GHz separately
Complete setup on the 2.4GHz network
This alone fixes WiFi issues for many users.
2. Bring the Camera Closer to the Router
A weak WiFi signal is one of the top causes of setup failure.
Try this:
Move the camera within 5–10 feet of the router
Remove obstructions such as walls or metal objects
Try setup again
After successful connection, you can move the camera back to its mounting location.
3. Double-Check Your WiFi Password
This is one of the most common mistakes.
Make sure:
The password has no extra spaces
You are typing uppercase/lowercase correctly
The SSID name matches exactly
Tip: Try connecting another device to confirm the password is correct.
4. Power Cycle the Camera and Router
Restarting can fix temporary communication errors.
Restart the camera:
Remove and reinsert the battery (wireless models)
Unplug and plug back the power cable (wired models)
Restart the router:
Unplug the router for 30 seconds
Plug it back in
Wait 2–3 minutes and try setup again
5. Disable Router Security Settings That Block Devices
Some routers block unknown devices automatically.
Check your router for:
MAC address filtering
Device access control
Firewall rules
WPA3-only mode (Arlo supports WPA2)
Fix:
Temporarily disable these or set WiFi security to WPA2/WPA3 mixed mode.
6. Update the Arlo App and Camera Firmware
Outdated versions often cause connection failure.
Update the app:
Open Play Store or App Store
Update the Arlo app
Update firmware:
Firmware updates occur automatically once the camera connects.
If unsure, check in the Arlo app:
Settings → My Devices → Select Camera → Device Info → Firmware
7. Reset the Camera and Try Setup Again
If the camera won’t connect after multiple attempts, perform a reset.
How to reset Arlo camera
Press and hold the Sync/Reset button
Hold for 10–15 seconds
Release when the LED flashes amber
Open Arlo app → Add New Device
Follow on-screen instructions
A reset clears old network settings that may be blocking the connection.
8. Check QR Code Scanning (For Models Using QR Setup)
Some Arlo models require scanning a QR code with the camera.
Tips to ensure successful scanning:
Increase screen brightness on your phone
Hold camera 6–12 inches from the screen
Try scanning in a well-lit room
If the camera does not chime, restart and try again.
9. Ensure Your Router Isn’t Overloaded
Routers have a limit on how many devices they can handle.
Signs your router is overloaded:
Slow internet
Devices dropping from WiFi
Intermittent connectivity
Fix:
Disconnect unused devices
Restart the router
Upgrade to a dual-band or mesh system if needed
10. Use the Arlo Base Station or SmartHub (If Compatible)
Some Arlo cameras can bypass WiFi by connecting through a Base Station or SmartHub.
This can solve:
Weak WiFi signal problems
Mesh network issues
Router compatibility problems
If you already own a base station, try syncing the camera through it.
When to Contact Arlo Support
If your Arlo camera still won’t connect after all these steps, there may be a deeper issue:
Camera hardware failure
Defective WiFi antenna
Router incompatibility
Account setup issues
Firmware corruption
Arlo Support can help diagnose and replace faulty devices if needed.
Final Tips to Prevent WiFi Problems in the Future
Keep the camera within 20–25 feet of the router
Use 2.4GHz for all smart devices
Restart your router monthly
Keep firmware updated
Avoid placing the camera near metal surfaces or thick walls